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Resources / Client Stories

Predictable Drives a 38x Increase in Email Engagement

38x
Increase in email engagement
22x
increase in activity-on-site
2x
increase in open rates

The Challenge

A high-end home accessories retailer needed to increase customer engagement to drive product awareness and repeat site visitation. 

The Solution

  • They leveraged Predictable’s Klaviyo integration and deployed our Engagement model to identify highly engaged prospects and customers.
  • Those top-scoring customers and prospects were then added to a “Highly Engaged” segment.
  • This segment received email marketing with top product listings.

The Results

The Predictable Highly Engaged segment doubled email open rates, a 38x increase in click rate, and a 22x increase in on-site activity versus the historical email campaign averages.